Service Modernisation is no longer a luxury, it's a necessity.
Registrations for this event are now closed.
Wed 16th November, 12:30 – 3:00pm | Rosetta, Crown Melbourne
With the pressures of changing customer behaviours and expectations and a fast-evolving competitive landscape, customer service is quickly becoming critical in customer retention and driving sales.
Customers expect high-quality cross-channel service at a pace and are more likely to switch providers than ever before. 45% of financial services clients say they will change providers if their customer service experience is not digital. Organisations that can quickly adapt to the evolving demands and drive innovation will take the lead and thrive sustainably in the digital economy.
Join us for an Executive Roundtable on Wed,16 November to discuss over lunch how Financial Services organisations can modernise their services to boost customer satisfaction and maximise ROI while remaining compliant. Hear from leading organisations and industry veterans, share best practices, and network with your industry peers.
At this Roundtable, we’ll discuss topics such as:
Join the waiting list! Submit your details and we will notify you of our next event.
By submitting this form you agree to have your contact information, including email, passed on to 8Squad & Salesforce, for the purpose of following up with your interests. ©All Rights Reserved 8squad Pty Ltd. Salesforce, Salesforce.com, AppExchange, Sales Cloud, Service Cloud, Chatter, and others are trademarks of salesforce.com, inc. and are used here with permission. Privacy information.