The Future of Customer Service
Join us for this exclusive 8Squad event and end-of-year celebration.
An organisational focus on Customer Experience, particularly Service, has grown in prominence and importance over recent years, revolutionising the way businesses operate and interact with their customers. In a time when Service beats price and product as the pivotal factor in a customer’s purchase decision, getting it right is critical to establishing enduring customer relationships.
To continue to thrive amidst rapid technological advancements, such as AI, and ever-evolving customer expectations, it is imperative that businesses have the agility to adapt quickly and effectively to meet changing demands.
Join us for an inspiring panel discussion as we explore the future of customer-centric service transformation and the exciting possibilities that lie ahead. We will delve deep into;
Meet the panelists
Arrival and welcome drinks
Panel session – The Future of Customer Service, How to Harness both AI & Human Capabilities
Networking, drinks and canapes