How We Do It
Solving digital problems and getting to market quickly with a seamless solution is your number one goal — and building the best teams to deliver that is ours. At 8Squad, we focus on providing tailored solutions through our proven delivery methodology, expert product development, and dedicated managed services. Whether you're looking to innovate with custom-built products or need ongoing support, we ensure smooth, efficient delivery at every stage of your Salesforce journey.
Delivery Methodology
At 8Squad, our Delivery Methodology streamlines the traditional software development life cycle (SDLC) into three clear and actionable phases: Ide8, Cre8, and Oper8. In the Ide8 phase, we consolidate planning, requirements analysis, and design to define the project scope, develop the architecture, and create a roadmap for success. During Cre8, the core of our process, we focus on building, coding, and rigorous testing to ensure the solution aligns with initial plans and quality expectations. Finally, in the Oper8 phase, we handle deployment, maintenance, and activities like UAT, integration testing, and hypercare, with seamless transitions to our managed services team when needed. Supported by regular check-ins, and proactive risk management, our methodology guarantees efficient delivery, clear communication, and a focus on continuous improvement.
Product Development Outsourcer (PDO)
8Squad is Australia’s longest-running certified PDO, specialising in bringing ideas to life. With a talented team of experts and in-depth knowledge of Salesforce functionality, partner processes, and ISV technologies, including LMA, COA & FMA.
Our PDO services cover the entire product development lifecycle, from concept and design to development, testing and launch on the Salesforce AppExchange. Our mission is to turn your vision into a reality, ensuring adaptability across any Org with seamless integration and scalability.
Our expertise helps ISVs accelerate their time to market, tap into a worldwide marketplace and create a powerful demand engine for products to drive significant revenue growth.
Let's join forces and turn your next big idea into a remarkable product. Connect with us to learn more.
Managed Services (CoE)
8Squad is a Managed Service Provider (MSP) specialising in Salesforce solutions, as an organisation dedicated to delivering extensive managed services this is done by our highly skilled Centre of Excellence (CoE) team.
The 8Squad CoE framework is distinct from traditional managed services due to its comprehensive, strategic, and flexible approach to support services. Unlike traditional services that focus mainly on technical support and break-fixes, CoE offers a holistic approach that promotes strategic operational value, continuous improvement, and alignment with business goals. CoE also promotes deep collaboration and partnership with clients, ensuring transparency, open communication, and smooth project delivery.
Our onshore-only resources are experienced in handling the intricacies of Salesforce Marketing Cloud, Salesforce CRM, and Salesforce Service Cloud telephony, ensuring a seamless experience for all.
Make Success Your New Normal
Reach out today and discover how we can transform your business!