The challenge
This healthcare software business develops tools for organisations delivering care. The project described in the source involved a practice-management product that needed to connect with specialist applications.
The business needed experienced Salesforce architects and developers to translate complex requirements into a working product. Delivery also required consistent engineering practices across product streams, rather than simply configuring a standard CRM.
Integrated practice management
Connect the product’s workflows with specialist applications.
Engineering capability
Bring Salesforce architecture and development expertise into the delivery team.
Release practices
Establish consistent review, testing and organisation-management practices.
What we did
8Squad’s architecture and development team worked with the client on solution design, technical delivery and common development practices.
Shape the architecture
Advisory and design work connected practice-management requirements with the Salesforce build.
Support development streams
Shared approaches covered organisation management, pull requests, peer review and quality assurance.
Prepare for review
The technical build progressed through Salesforce security review.
What changed
The project source records a build that passed Salesforce security review, supported by common development and quality-assurance practices across product streams.
| Focus | Goal | Delivered capability |
|---|---|---|
| Product engineering | Build an integrated practice-management product | Architecture and development delivered with the client |
| Release preparation | Support technical validation and consistent delivery practices | A build reported as passing Salesforce security review |
