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human-centred

Salesforce solutions so you can build stronger customer connections

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Hi, we’re 8Squad, a leading boutique Salesforce Partner that puts humans first.

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Award Winning Australian Salesforce Partner

Competing in the market today is challenging and finding the right Salesforce Partner to guide you on your digital journey is crucial. 8Squad has quickly become one of the most trusted, digital consultancy partners. We are Australian-owned and operated, bringing together exceptional talent with international experience to deliver Salesforce expertise entirely onshore. Let us create the highest-functioning, digital solution for you.

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Some of our awards:

8Squad, Deloitte Technology Fast 50 finalist
8Squad, Financial Review Fast Starters
8Squad, CRN Fast 50
8Squad, winner of the Salesforce Partner Innovation Award 2023
8Squad Team at Salesforce Agentforce World Tour Sydney

Our Services

Enhancing customer experiences and streamlining operations, we’ll help you drive success every step of the way.

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Salesforce Consulting & Implementation

As a trusted Salesforce Partner, we guide your Salesforce CRM journey by optimising Sales, Service, Experience, and Industry Clouds. Our tailored solutions streamline sales, improve customer service, and deliver seamless digital experiences.

Product Development Outsourcer

8Squad is Australia’s longest-running certified PDO, specialising in bringing ideas to life. With a talented team of experts and in-depth knowledge of Salesforce functionality, partner processes, and ISV technologies, including LMA, COA & FMA.

Centre of Excellence

8Squad is a Managed Service Provider (MSP) specialising in Salesforce solutions, as an organisation dedicated to delivering extensive managed services this is done by our highly skilled Centre of Excellence (CoE) team.

Mulesoft Integration and Automation

Leveraging automation tools to streamline your business processes and enhance system connectivity. We ensure seamless data flow between your Salesforce platform and other systems, breaking down silos and enabling efficient operations.

AI & Agentforce

Most people are either oversold on AI or quietly worried they're behind. Both are fair. We'll tell you straight which parts of your business are ready for Agentforce, which aren't yet, and where the real productivity is, without the hype. You don't have to figure this out alone.

8SSure

8SSure is continuous assurance for enterprise Salesforce. It turns your platform's own data into clear, board-ready evidence of security, governance, operational health, and whether your controls are doing their job. Not a health check. An objective, repeatable read on where things actually stand, refreshed year after year.

our work, in action

19 client stories across seven industries.

Choose an industry to see how organisations like yours are getting more from Salesforce.

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Built on

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    Why Choose Us?

    We take the time to understand your unique challenges and work with you to find the best solutions that truly fit your needs. Plus:

    Onshore First

    1000+ Salesforce Projects

    400+ Salesforce Certifications

    Hybrid Agile Methodologies

    News & Insights

    Straight talk on Salesforce, AI, and what actually works

    Thought Leadership
    August 10, 2026

    How Financial Services Firms Are Losing Clients Without Knowing It

    Most financial services firms don't lose clients in a dramatic blow-up. They lose them in small moments: a relationship manager who doesn't know about last week's complaint, a client asked to repeat their story for the third time. Here's how disconnected systems quietly cost you clients, and what the firms keeping theirs do differently.

    Thought Leadership
    July 20, 2026

    Citizen Experience Is the New Customer Experience. Is Your Agency Ready?

    Nobody lowers their expectations when they open a government website. The bar for citizen experience is being set by banks, delivery apps and streaming services, and the gap between what Australians expect and what agencies deliver is growing. This piece looks at where that gap actually lives, and why closing it is less about technology than most leaders think.

    Make Success Your New Normal

    Reach out today and discover how we can transform your business!

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